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Order cancellation

Find out if it's possible and how to cancel your order.

If the order has not yet been shipped

Please note that order cancellation cannot be guaranteed, as our goal is to ship your order as quickly as possible. Once an order is placed, our warehouse team immediately begins processing it. We recommend reviewing your order carefully to ensure al

If the order has already been shipped

Once the order has been shipped, it can no longer be cancelled. However, you may refuse delivery, and your package will automatically be returned to us. Simply inform the courier that you do not wish to accept the package. If you have already paid on