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Satisfaction Guarantee

Explore information on our guarantee policies and the steps we take to make sure you are delighted with every purchase. Your confidence in our products and services is our priority, and this section is designed to ensure your satisfaction.

How do I make use of the satisfaction guarantee?

You have 100 days from the date your order is shipped to contact us regarding a return or refund. Unfortunately, after this period, we will no longer be able to process any refunds. Please make sure to get in touch within this time frame — we’ll be h

I don't like the bears

We're really sorry to hear that! Everyone has their own preferences, but sometimes first impressions can be misleading. Most of our gummies have a great fruity taste, but if it doesn't seem like your thing at first, we recommend giving it a few more

The bears are not effective on me

The time it takes to notice changes can vary from person to person. Every body is unique, and many factors — such as physical activity, diet, sleep, hormones, and genetics — can influence results. In general, you should begin to see or feel the first

I felt sick after taking the gummies

We’re really sorry to hear that! Have you been following the recommended dosage and instructions? For example, our Burn Baby Burn Shape and My Metabolic Matcha gummies should not be taken on an empty stomach — they should always be consumed after a m