How do I make use of the satisfaction guarantee?Updated 2 days ago

You have 100 days from the date your order is shipped to contact us regarding a return or refund. Unfortunately, after this period, we will no longer be able to process any refunds.

Please make sure to get in touch within this time frame — we’ll be happy to assist you!

IMPORTANT NOTES:

• The Satisfaction Guarantee can be applied only once per product.

• We offer a maximum of 3 Satisfaction Guarantees for different products. Once this limit is reached, we won’t be able to process any additional refunds under the Satisfaction Guarantee.

To request a refund or return under the Satisfaction Guarantee, please contact us directly using the CONTACT FORM. Kindly attach the following document:

Please also note that the Satisfaction Guarantee applies only to orders placed through our official website. We do not offer refunds for products purchased elsewhere (such as retail stores, pharmacies, or Amazon).